Ideagen Safe Food
Complaints | Food Safety Management | Ideagen Safe Food
Aimed at users of the Ideagen Safe Food Complaints module, this curriculum includes how to add complaints and non-conformances, and how to work with complaint response templates.
Curriculum content
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In this course, you will learn how to add a non-conformance for use in the Complaints module of Ideagen Safe Food. 12 - 15 mins Learning objectives: ü Add a non-conformance ü Edit a non-conformance
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In this course, you will learn how to create and manage complaint response template documents in Ideagen Safe Food which will save time, ensure consistency, and improves efficiency in handling customer complaints. 11 - 14 mins Learning objectives: ü Search Create a complaint response template using Microsoft Word ü Pull data from a complaint record using merge fields ü Link a template to a non-conformance category